Horizon Health is doing its first Ambulatory Care Clinic Patient Experience Survey. It’s on until March 3rd and focuses on overall experience, from scheduling to the end of their appointment. Wait times, clarity of instructions and staff courtesy are among questions.
Category: News
Fixing unfair rates for small businesses could ultimately take a decade: NB Power
NB Power says it might take another decade to fix what’s been unfair pricing for small businesses. They’re charged 22% more for power than residential customers, despite costing less to run. The utility is proposing a smaller rate increase for small-business customers, saying these rates should make things more fair over time.